Delete Your Account
Playlytix · Hoss Digital LLC
You can delete your Playlytix account and the personal data tied to it at any time. Do it yourself in the app, or ask us by email if you no longer have the app installed.
Option 1: Delete in the App
- Open Playlytix and sign in.
- Go to the Profile tab.
- Scroll to the bottom and tap Delete Account.
- Enter your password to confirm.
Deletion happens right away. If you own a team, the app first asks you to transfer ownership to another coach or manager, or to delete the team. Teams can't be left without an owner.
Option 2: Request by Email
Email support@playlytix.app with the subject “Delete my Playlytix account.” Send it from the email address you use to sign in, so we can confirm the account is yours. We complete email requests within 30 days and reply when it's done. If you own a team, tell us whether to transfer it to another coach or delete it.
What Gets Deleted
- Your sign-in account and email address
- Your profile, including your name and team roles
- Photos you uploaded to your profile
- Your links to player profiles
- Team invitations you sent that haven't been used
What Stays With the Team
Team records belong to the team, not to one person, so they stay for the coaches and families still using it:
- Rosters, games, and stats remain with the team. If you were linked to a player, that link is removed.
- Announcements you posted stay visible, but your name is replaced with “Former Member.”
If you delete a team you own, its games, stats, rosters, and photos are deleted too. Each player's season totals are archived first so players keep their career stats.
Subscriptions
A Season Pass doesn't renew automatically, so there's nothing to cancel. Deleting your account doesn't refund an active pass. Refunds are handled by the App Store or Google Play, depending on where you bought it.
Questions
Contact support@playlytix.app. See our Privacy Policy for more on how we handle your data.